Were your chronic condition benefits 'terminated'

If you have received a letter advising you of the termination of your chronic condition benefits, it is because you have not claimed for medication for this condition over a specific period of time. The authorisation for your chronic benefits can only stay active if you use the benefits and take your medicine regularly. Depending on your previously registered chronic condition you might also have had access to a 'treatment basket', which would have included benefits for consultations and possible tests, such as, X-rays, blood tests, etc., to monitor your registered chronic condition.

These would have been paid out of this dedicated benefit and not from your out of hospital benefits on the Standard Care Plan or from your medical savings account on the Managed Care Plan. If you received the letter informing you of the termination of your chronic condition benefits, you won't have access to these associated benefits any longer. Should you now need to continue the treatment, please phone 0860 222 633 to re-register. Our medicine management team will look at the requirements and entry criteria and advise accordingly.

We all know the reasons why we didn't keep up with our screening during the pandemic. Some facilities were not accessible during lockdown, some were under immense pressure or we were worried about exposure to Covid-19 at healthcare facilities. Luckily, these factors have changed. If you have not caught up on your screening yet - now is the time to get back to a healthy screening routine.

The importance of taking chronic medication continuously

• Taking your medicine as prescribed is important to control chronic conditions and to achieve overall long-term health and wellbeing.
• Not taking your medication as prescribed can lead to your condition getting worse, hospitalisation or in some cases even death.
• To stop medication as prescribed might be dangerous. You might be feeling better, but the medication has been designed to improve your health and condition over a longer period or for the rest of your life. Please consult with your doctor before you stop taking your medication.

Published: July 2022.