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Trouble logging in?

  • I want to register

    If you do not have a website account, you will need to register and create your username and password.

  • I forgot my password/username

    You can request a username reminder or reset your password or both online

    You can also request a username reminder or reset your password by calling us on 0860 100 696. Simply enter your ID number and select the relevant options.

  • I am currently locked out of my account

    Your account profile will be locked if you enter your username or password incorrectly 5 times.

  • I have a temporary password

    If you received a temporary password via email or SMS you can log in with your username and temporary password. You will then be prompted to create a new password. Your temporary password is only valid for 7 days.

  • Web support

    For further web support you can call us on 0860 100 696 or email us at webinfo@discovery.co.za. Our operating hours are from 07:00 to 19:00, Mondays to Fridays and 8:00 to 12:00 on Saturdays.

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