Value Care Plan Contacts
Business hours for enquiries are Monday - Friday 08:00 - 17:00, Saturday 08:00 - 12:00, closed Sundays and public holidays.
Value Care Plan Call Centre
Tel: 0861 665 665
General queries: support@primecure.co.za
Claim refunds: refunds@primecure.co.za
Escalations: anglo@primecure.co.za
Ambulance services
Prime Cure Network: 0861 665 665
Chronic authorisation and registration
Tel: 0861 665 665
Claims
Tel: 0861 665 665
Email: refunds@primecure.co.za
Send your claim with completed refund form, available on www.primecure.co.za/refund-request-form/
HIV/AIDS management programme
Prime Cure: 0861 665 665
Medical information line
Tel: 0861 665 665
Prime Cure authorisation and health advice line
Tel: 0861 665 665
Fax: 0866 417 448
Email: support@primecure.co.za
Please-call-me line
Tel: 067 415 3974