1. Home
  2. Contact us
  3. Value Care Plan
 

Value Care Plan Contacts

Business hours for enquiries are Monday - Friday 08:00 - 17:00, Saturday 08:00 - 12:00, closed Sundays and public holidays.

Value Care Plan Call Centre

Tel: 0861 665 665
General queries: support@primecure.co.za
Claim refunds: refunds@primecure.co.za
Escalations: anglo@primecure.co.za

Ambulance services

Prime Cure Network: 0861 665 665

Chronic authorisation and registration

Tel: 0861 665 665

Claims

Tel: 0861 665 665
Email: refunds@primecure.co.za
Send your claim with completed refund form, available on www.primecure.co.za/refund-request-form/

HIV/AIDS management programme

Prime Cure: 0861 665 665

Medical information line

Tel: 0861 665 665

Prime Cure authorisation and health advice line

Tel: 0861 665 665
Fax: 0866 417 448
Email: support@primecure.co.za

Please-call-me line

Tel: 067 415 3974

Log in