Keep your contact details up to date
It is important to ensure your contact details are up to date with the Scheme so we can reach you with information related to your membership and plan.
It is the member's or dependant's responsibility to notify the Scheme of any material changes, such as marital status, banking details, home address or any other contact details and death of a member or dependant.
If your details are not up to date you might miss information relating to your plan, your claims, medication, authorisation etc., which, as a result, might affect your benefits or membership.
You can update your details by logging in to the member area.
Once you are logged in, click on 'Personal Information' under the 'MY DETAILS' tab, where you can complete the relevant fields to update your contact details.
Alternatively you can call the Call Centre on 0860 222 633 to assist in updating your details.