Have you received your 2023 Benefit Guide?

82% of our members receive their statements or other Scheme communication by email. This means that most members only get post from the Scheme once a year when we post the Benefit Guide. If you have not received your Benefit Guide by now, please check with us whether we have your correct postal or physical address on the system. Many post offices have closed over the past couple of years, and we hope that we are not spending good member money on printing and posting Benefit Guides to outdated addresses. If you have forgotten to update your postal address, we unfortunately cannot print and post another Benefit Guide to you, unless it is a matter of extraordinary circumstances. We are also not in the position to courier Benefit Guides to members as this is simply too costly. Please understand that we are very careful with how we spend our members' money and are always mindful that as much as possible should be spent on health care funding. Should you not have received your Benefit Guide by post - all benefit information, and more, is available on the Scheme website and from the Call Centre.

Changing your plan for 2023?

Should you need to change your plan for 2023, this is your last reminder - plan change-request forms must be submitted to the Scheme by 9 December via your HR or Pension Office. Please refer to the October MediBrief for more information.

Published: November 2022.