Exceptional Service and Support from the Anglo Medical Scheme

We are always thrilled to hear from our members and to get their testimonials to see that our efforts and service make a difference in their lives. This is a letter that Erin* from Johannesburg shared with us.

"I would like to express my heartfelt gratitude to AMS. My experience with the Scheme has been nothing short of exceptional. Whenever I needed advice, the team was always willing to assist, going above and beyond to guide me to the correct advisor. When we found ourselves in a difficult financial situation and had to change our plan, I was terrified about what would happen when my husband required medical attention. I reached out to the Scheme for guidance.

Within the same day, I received an email from the administrator's case manager, advising me on the requirements and necessary details. Within just two days, the procedure was carried out and the bills were settled in full.

The team at AMS provided seamless and efficient service, making a potentially stressful situation much more manageable. It's comforting to know that we can always reach out. This level of personal attention and care is what sets Anglo Medical Scheme apart. Thank you, Anglo Medical Scheme, for the great experience. Your dedication to serving members is truly appreciated." - Erin*, Johannesburg

*Name of our member was changed to protect her privacy

Published August 2024