Membership reminders for the beginning of the year
Update your contact details: This ensures we can send you authorisations, notify you of membership issues, and process your claims correctly.
Check your bank details: Ensure your bank details are correct to avoid issues with claim reimbursements and contribution payments. We require a South African bank account as we cannot refund outside of South Africa. Due to transactions in the common monetary area (CMA) now being classified as international transactions, we can no longer refund into a CMA bank account.
Review your benefits: Ensure you understand your plan's benefits, including any changes or updates for the new year. This will help you make the most of your available funding and avoid unexpected costs.
Stay informed about chronic condition management: Register chronic conditions with any relevant management programmes. These programmes provide additional support and resources to help you manage your condition effectively.
Monitor your Medical Savings Account (MSA): If your plan includes an MSA, keep track of your balance and how it is being used. This helps you manage your healthcare expenses throughout the year.
Understand your network providers: Familiarise yourself with the network of healthcare providers designated by AMS and use them to avoid additional costs.
Know your co-payments: Be aware of co-payments for healthcare services, so you know what you will be responsible for paying out-of-pocket.
Procedures: Request the actual cost of services before undergoing any procedure by obtaining a quotation from your provider and call 0860 222 633 to receive an estimate of the Scheme Reimbursement Rate. You will then be in a position to negotiate with your provider.
Submit claims promptly: Submit any claims as soon as possible. This helps avoid delays in reimbursement and keeps your records up to date.
Use preventive care benefits: Take advantage of your preventive care benefits, such as annual check-ups, vaccinations, and screenings. These services can help you stay healthy and catch potential issues early.
Check your beneficiaries on your membership and membership card: If there have been changes in your family, such as divorce, death, or children now earning their own income, please contact us. For new additions like births, adoptions, or marriages, notify us within 30 days of the event to ensure we can provide benefits. Verify that your membership card includes all current beneficiaries. If not, request a new one via the app, email member@angloms.co.za, or use the digital card in the app. Please destroy outdated cards.
Published January 2025