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Membership application process

Who completes and submits my application?
You need to complete the application form to activate your membership or to add dependants and send it to your HR manager.

You have the option of submitting the Health Questions section of the application form directly to the Administrator.

Your HR manager or payroll consultant will then process your application with our administrator.

Processing time
Once the application form has been captured by HR, it takes 24 to 48 hours for processing, provided there are no outstanding or additional requirements that need to be completed.

When will I be covered?
Once the application is processed and activated, you will have immediate cover unless the commencement date indicates otherwise. Waiting periods may apply.

Welcome pack with membership cards and benefit guide

You will receive a digital welcome pack with your membership cared, membership certificate, Benefit Guide so you can promptly access your membership card and information. Additionally, please anticipate the arrival of your printed membership card and information, which we will post to you within the next 3 days

Your employer will receive an Employer Activation Certificate advising that you are added as a member, within 24 hours of membership activation.

Your pysical welcome pack (with membership cards, a welcome letter, the current benefit guide and Netcare 911 car sticker) will be issued and posted within 3 days to either your employer's HR department or the postal address you.

If the welcome pack was not delivered after four weeks, please email member@angloms.co.za or contact the call centre on 0860 222 633.

As soon as your membership is activated, you can create register for access to the member area of the Scheme website where you can use all self-administration tools 24/7. You can also download the Anglo Medical Scheme app and access your membership card, as well as information about your benefits, plan and membership - anywhere, anytime.

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