Peace of mind from day one: How AMS assured my young family
When life takes unexpected turns, having a reliable medical aid can make all the difference. At AMS, we understand the importance of trust, especially during lifechanging moments. Let us share the story of André*, who found peace of mind from the very first day of his AMS membership.
The journey begins
"In September 2015, my wife and I embarked on a new chapter as a married couple. With dreams of an overseas adventure and plans to start a family, we knew that having reliable medical cover for the unforeseen things in life was essential. Little did we know that life had more surprises in store."
A new position and a growing family
"Fast forward to March 2019, I received a promotion at work: a managerial position at Vergelegen Wine Estate. Along with this exciting opportunity came an offer to join the Anglo Medical Scheme. However, there was a twist - my wife was seven months pregnant at the time."
The dilemma
"Facing this pivotal moment, I had to make a crucial decision. Changing my medical aid at that time in my wife's pregnancy was very scary. We had to give two months' notice to our now previous medical aid, which would end our cover on 30 April 2019. But with the due date for our baby girl set for 10 May, anxiety crept in. Would we have adequate cover from 1 May 2019?"
Understanding our members' concerns
At AMS, we empathise with our members' worries - in this case the cost of childbirth. In 2023, the average expenses for uncomplicated deliveries of our members' babies ranged from R33,000 for natural births to R57,000 for Caesarian deliveries. However, what happens when complications arise?
The high stakes of neonatal ICU care
When neonatal intensive care unit (NICU) events come into play, especially for premature babies, the financial landscape shifts dramatically. In some cases, costs can even soar beyond the million-rand mark. At AMS, we are committed to providing comprehensive support, ensuring that our members receive the care they need without undue financial burden.
Trusting in AMS
"The membership team at AMS stepped in with encouragement. They assured me that my worry was unnecessary. From doctor visits, scans, and hospital care, AMS promised to be there every step of the way. My uncertainty lifted, and I really felt supported during this critical time."
The arrival of baby Bianca
"On 10 May 2019, the big moment arrived: the birth of our daughter, Bianca. AMS lived up to its promise, covering our expenses seamlessly and ensuring there were no administrative hurdles. The Scheme's efficient service and genuine care allowed us to fully focus on our baby and embrace parenthood from day one."
A professional and caring experience
"As a young family, we were really impressed by the professionalism we encountered. Whether it was the friendly voice at the call centre, the timely updates via email, or the reliable payments of provider claims; AMS proved that trust wasn't just a word - it was their commitment."
Our commitment to you
As a member of AMS, you can be assured that, as with André, we will be there for you when it matters most. We thrive to give you peace of mind on a daily base, but even more so for life's unexpected moments.
*Names of our members used in MediBrief articles are changed to protect their privacy
Published May 2024