We have updated your Daily Claims Notification

If you have provided us with your email address for Scheme communication, you will receive a Daily Claims Notification, as soon as we receive a claim from you. This gives you an advanced notification of how much we will refund to you or your healthcare provider, from which benefit and how much of this benefit you have still available for the year. You will still receive your monthly claims statement at the end of the month. This is really useful to keep track of your claims and available benefits. Another advantage is that you will be informed immediately if there is a short payment or if you need to pay your provider. If you have already submitted claims this year, you may have noticed that the Daily Claims Notification looks different. The content of the Daily Claims Notification is still the same; it is now in a PDF attachment that you can save or print but without us having to show your personal information in the body of the email. We are currently working on adding encryption to all PDF files for extra security.

Published: February 2022.