Dear Members,

It brings me great pleasure to connect with you through my first newsletter article and to reflect on my impressions of our Scheme. During my first month I had the privilege of meeting the key players in the operations of AMS - the Board of Trustees, the Head Office team, administrators and our dedicated service providers. Witnessing the dedication and passion that the AMS team possesses for the fund and the well-being of our members has been truly heartening. Equally impressive was the engagement from our members during our year-end presentations. The active participation and positive feedback received at these sessions is truly remarkable. In an industry where member apathy can be prevalent, your high level of engagement within AMS is commendable and deeply motivating.

Having spent a considerable time in the industry, I find it noteworthy that AMS offers an abundance of risk benefits. Combined with the 2024 benefit enhancement and very competitive contributions, members are receiving outstanding value for money. The absence of income-based contribution bands for Value Care Plan (VCP) members is a unique advantage, offering affordability not commonly found in the open market. If you earn more than R15 000 per month, you will pay two to three times more for a plan similar to the VCP in the open market. Furthermore, the availability of three distinct benefit options for a Scheme of our size is a rare and advantageous offering, providing you with real choice and the flexibility to select a plan aligning with your healthcare needs and budget.

I am excited about the journey ahead. My commitment to you is to uphold the Scheme's values, delivering bespoke solutions and care for our members that set us apart from other medical schemes. Our philosophy remains unwavering, encapsulating our dedication to your well-being, and AMS's member-centric approach remains steadfast. Your feedback is integral in shaping our services, and I encourage you to share your thoughts, suggestions or concerns. Open communication is key to fostering a community where every member feels heard and supported. I am committed to staying connected with you through personal or virtual meetings, as well as future newsletters, ensuring you stay informed and engaged.

In closing, I extend heartfelt wishes for a blessed festive season to you and your loved ones. For those travelling, stay safe and relish these special moments.

Warm regards,
Julia le Roux
Principal Officer

Published December 2023