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Where do I get additional information and help?

At Anglo Medical Scheme, we strive to offer you outstanding service and made the following services available to you:

Member login self-administration tool

Manage your membership information and plan anywhere, anytime.

 

Register on the Scheme website today and to make use of these administrative benefits.

Anglo Medical Scheme App

Download our App for a convenient way to access information and functions on all the AMS products - anywhere, anytime.

To use the app, you must be registered on the AMS website. You will use the same username and password for this app as for the AMS website. If you are not yet registered on the AMS website, register now.

We have compiled a user guide for you - access it here.

Should you require any further assistance please contact us via email on webinfo@discovery.co.za or call us on 0860 100 696 Monday to Friday 7h00 - 18h00.

  • Download the app
  • Download app off the Apple iStore
  • Download app off the Google Playstore
Call Centre

Value Care Plan members:
Please call Prime Cure Network: 0861 665 665
Business hours for enquiries are Mon-Fri 8am to 5pm, Saturday 8am to 12pm, closed Sundays and public holidays.

View other Value Care Plan contacts here.

Standard and Managed Care Plan members
You can reach our dedicated AMS team on 0860 222 633.
Mon-Fri 7am to 5pm, Saturday 8am to 12pm, closed Sundays and public holidays.

View other Standard Care Plan contacts here.
View other Managed Care Plan contacts here.

Client Liaison Officer

If you need to speak to somebody face-to-face, ask your HR manager when a Client Liaison Officer (CLO) will be visiting your workplace next.
Your CLO will:

  • Provide more information about the Scheme during your induction training
  • Visit your workplace regularly (usually monthly)
  • Present changes for the following year, at the end of each year
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