No more cheques
In order to avoid cheque fraud, the Scheme has stopped issuing cheque refunds to members for claims payments they may have made. If you are one of the few members that has not yet provided us with your banking details, or if you just want to update your details, you will be happy to hear that we have simplified the process!
Simplified process to update/provide us with your banking details:
- Log in to the member zone, select “My details” and “Bank details” and change it there, or
- Complete and submit the “Permission to change bank details” form. Download the form from Info Centre > Application forms, or ask our Call Centre to send it to you. Submit it with a copy of your ID and a bank statement, or letter from your bank, confirming that you are the account holder by email, fax or post (details are on the form).